Accessibility information

1. Provider, legal basis and scope

This information applies to the Quickard web application at quickard.de, including registration, sign-in, the signed-in app, booking and payment functions, and public Quickard contact pages at quickard.de/<slug>.

The service provider is EBS Euchner Büro- und Schulsysteme GmbH (see the legal notice). This information is provided under Section 14 (1) no. 2 and Annex 3 of the German BFSG to the extent Quickard falls within that Act as an e-commerce service.

2. General description of the service

Quickard is web-based software for creating, managing and publishing digital business cards. Users create an account and, where applicable, an organization, select a plan, enter contact and media data, design a card and publish it as a web contact page. Visitors can read contact details, open links or routes, download a vCard, access the card by QR code and — if enabled by the card provider — use a form, video, map or wallet pass.

3. How the service is provided

The main steps are account creation and sign-in, selection of a free or paid plan, creation or editing of a contact page, preview and publication. Paid orders display plan, scope, total price, term and billing before the final declaration. Management includes card data, team roles and billing; contracts can be ended online and a data extract can be requested. Public pages are available without sign-in. On request we provide information and support in an accessible alternative where difficulties arise.

4. How accessibility requirements are met

Quickard is designed so information can be perceived through more than one sensory channel. Text, structure and controls should remain available at zoom and across screen sizes. Non-text content can have alternatives; information is not conveyed only by color, shape, position or sound.

Essential functions should be operable by keyboard. Focus indicators, programmatic labels, understandable names, status messages and errors support navigation and correction. Time-based or moving content is limited or controllable. Content and controls are provided semantically and technically robustly for common browsers, screen readers and assistive technology.

Identification, authentication, security and payment functions are designed to be perceivable, operable, understandable and robust as required by Section 19 German BFSGV. The public web contact page remains available as an alternative to supplementary wallet displays.

5. Standards and assessment

Implementation is guided by the German BFSGV, EN 301 549 and WCAG 2.2 Level AA. Quality is checked through automated and manual visual and keyboard testing. This is not a certification. Identified non-conformities are assessed and addressed promptly through appropriate corrective action; where legally required, the competent market surveillance authority is notified.

6. Customer and third-party content

Customers choose their own text, colors, images, audio, video, maps and files. Quickard provides accessible templates, contrast support and input assistance; customers remain responsible for making their content accessible and providing alternatives. The Section 1 (4) no. 4 BFSG exception only covers third-party content that EBS neither funds, develops nor controls. It does not cover Quickard's own templates, controls or validation.

Feedback and contact

Have you encountered barriers when using Quickard or a contact page created with Quickard, or do you need information in an accessible format? Please feel free to contact us:

Email: info@ebs-euchner.com
Phone: +49 6104 3313

Please identify the affected page, function and barrier as precisely as possible and tell us what accessible format or support you need. We review reports promptly and provide an accessible alternative where possible.

Market surveillance authority

The authority responsible for monitoring compliance with the accessibility requirements for services under the BFSG is the German states' market surveillance body for the accessibility of products and services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, MLBF):

Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services — public-law institution (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg, Germany
Phone: +49 391 289 230 23
Email: kontakt@mlbf-barrierefrei.de
www.mlbf-barrierefrei.de

Consumers may contact the MLBF or file a request under Section 32 BFSG if an accessibility defect prevents or restricts their use of a service.